One of the things I noticed during my career was how people seem to think that if they use jargon and complex sentences, they will appear smarter. Think about it , listen carefully when you are at a high level meeting and the senior leadership is present. How much of it did you really understand? How much actually contained useful content, and how much sounded like random jargon strung together ?
I find it amusing that we all know how to say something in a simple way, but choose not to. Usually because we do not want to appear dumb in front of peers, so we resort to complex sentences and jargon.( At other times, we do it when we really do not know what to say, and use it to purposely confuse the audience and hope they don’t notice!)
In the movie, Pirates of the Caribbean: The Curse of the Black Pearl, Captain Jack Sparrow said,
"I am disinclined to acquiesce to your request",
what he really meant to say was simply, “No”. This is of course a rather extreme example but illustrates the point.
Here are some gems that I have heard which you may have
heard too.
“We must leverage our core competencies” — which actually
means, “We must do more of what we are good at”
“We must critically engage with our customer base” — what he
wants to say is, “We must do what our customers want”
“We facilitate an environment of empowerment” —which in
simple terms means, “We let you get on with your job”
''Our focus must be on execution excellence in all our
prioritized projects going forward'' — which is a complicated way of saying, “We
must focus on making a success of our most important projects”
''The implementation of Project X was a learning experience
for the company'' — which is a polite way of saying, “We screwed up”
“Moving forward, the outlook is positive” — a more lengthy
way of just saying, “Things will be better in the future”
''To remain profitable, we must re-align salaries to the
market average'' — is management speak for , “We must ensure that we don't pay our
employees more than other firms”
''We have challenging goals in a resource-constrained
operational space'' — what the poor fellow is trying to say is, “It will be
difficult to meet our targets when we are so short of money, time, and staff”
Do the words you use help the audience to understand what
you want to convey? Be clear in your mind what you want to communicate and say
it as simply as you can. Remember the saying, “Less is more”. Your audience
will appreciate it.
I liked the blog for bringing clarity on basics and believe that simplicity is the best way to start with.
ReplyDeleteRahul, Thanks, glad you found it useful. Do drop by from time to time or better still follow the blog via e-mail or twitter.
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