Thursday 21 June 2012

Sloppy writing: Don't let it hold you back


 

“Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people.”


 Jim Rohn  American Businessman, Author, Speaker, Philosopher 


Often the very first impression you make on other people you come into contact with at work is through what you write. Think about the way you secured your first job, the covering letter that you sent with your resume and your job application was the first thing the organisation you now work for saw of you. If the HR department was not impressed by what they read, you probably would be where you are today.

Time and again the first thing that senior managers will see of a new young executive is a memo or a report that they prepared. That memo could send the message that this person is a potential 'Star', who would be an asset to the company or it could send the opposite message that this person is merely 'Deadwood' who will not have much of a future with the company.

Many senior managers agree that one of the things that they look for in employees, especially at  mangerial levels is excellent written communications skills. Good business writing is high on the list of key competencies for top quality job candidates. As more and more business communications is conducted via e-mail ( which demonstrates how well you can write concisely) your writing skills will become a differentiator.

None of us are born as gifted writers; good writing is a learnable skill which requrires frequent practice and knowledge of the right techniques to use.

Learning to write well and effectively at work need not be a painstaking and mysterious goal. Even if you have tried and failed before or have never given it much thought in the past, if you conciously make an effort you too can become an good business writer. There are many good books that have been written on this subject by countless authors however you may wish to use these 4 key rules that I have used successfully to this day. For todays blog post I will touch on the importance of a clear objective.






Be clear on what it is you want to say

A common mistake I see very often is that people do not stop to think about what it is that they really want to say, but instead go straight to the Microsoft Word icon and start typing the first thing that that comes to their mind.

Often poor writing is a reflection of poor, underdeveloped thinking. It is important to be clear on the key messages that you want to convey. For example you are writing an e-mail to a potential customer, pause and think about why you are sending the e-mail. Are you trying to start on cement a relationship? Are you sending off a covering letter to accompany a set of catalogues that the potential customer requested? Are you trying to clarify a point raised by the customer during an earlier meeting?


The 1st Rule of Good business writing is that you must have a clear objective. One tool that I have found very effective when I am starting to write anything from a one page memo to a 20 page discussion paper is a Mind Map.

Take a clean sheet of paper and write the central theme of what you will be writing. From that central theme, write down your key points as the main branches on your map. You then proceed to further develop your key points into the details of what you will be writing, these will be the smaller branches coming from the main branches of your mind map.





The mind map you produce will be the outline of what you will eventualy write. Each branch of the Mind map could be a paragraph or it could represent an entire chapter. Find out more about mind maps here.

It is also good to make sure that you have done the required research to ensure that what you write contains solid substance  (references, quotations, facts and figures,etc) and not merely generalisations. You must be confident of what you are writing and having credible material will help you to show that confidence.

Planning what you want to write before actually doing the writing will significantly improve the quality of your written communications.

Comeback for my 3 other rules of good business writing or subscribe via email to ensure you do not miss them. If you like this or other articles please share via Facebook or Twitter.

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